Shipping Information
Shipping Options
We offer several shipping options to meet your needs. All orders are processed within 1-2 business days.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free over €100 €8 under €100 |
| Express Shipping | 2-3 business days | €15 |
| Next Day Delivery | 1 business day | €25 |
International Shipping
We ship to over 50 countries worldwide. International delivery times vary by destination:
- Europe: 3-7 business days
- North America: 5-10 business days
- Asia Pacific: 7-14 business days
- Rest of World: 10-21 business days
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your package using the link provided or through your account dashboard.
Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation.
Delivery Information
To ensure successful delivery:
- Provide a complete and accurate shipping address
- Include any apartment, suite, or building numbers
- Ensure someone is available to receive the package, or provide delivery instructions
- For business addresses, include the company name
We are not responsible for delays or failed deliveries due to incorrect address information.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 7 days of the expected delivery date
- Provide your order number and details of the issue
- For damaged items, include photos if possible
We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
For shipping inquiries, please contact us at feedbackinfo@haroldharvey.com.